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Cascade
Available now60-minute response promise

Plumbing,
engineered.

Fast when it's urgent. Fair when it's quoted. Flawless when it's done.

From a burst pipe at midnight to a full repipe, Cascade brings licensed precision, upfront pricing and a five-year guarantee to every job. No surprises. No mess. No callbacks.

4.9/5 · 1,280 reviews
18,400+ jobs completed
Licensed · Bonded · Fully insured
Cascade technician completing a precision pipe repair
Avg. arrival
0min
Now dispatching
Licensed & insured60-minute response5-year workmanship guaranteeUpfront flat-rate pricingBackground-checked techniciansCamera-verified workSatisfaction guaranteedOpen 24 / 7 / 365Licensed & insured60-minute response5-year workmanship guaranteeUpfront flat-rate pricingBackground-checked techniciansCamera-verified workSatisfaction guaranteedOpen 24 / 7 / 365
Why Cascade

The difference is in the things that usually go wrong.

Most plumbing frustration isn't about the pipes. It's the no-shows, the surprise invoices, the mess, the having to call them back. We engineered those out.

Rated 4.9/5

Across 1,280 verified reviews, the words that come up most often are “on time,” “honest,” and “no mess.”

Read the reviews

We actually turn up

A 60-minute response promise with live arrival tracking. No four-hour windows, no no-shows, no waiting by the door.

The price is the price

Flat-rate quotes confirmed before a single tool comes out. The figure we say is the figure you pay — to the cent.

Fixed once, properly

We solve the cause, not the symptom. 98% of jobs are resolved on the first visit and backed for five years.

Respect for your home

Shoe covers on, mess cleaned up, work explained in plain language. You'd never know we were there — except it's fixed.

By the numbers
0+
Jobs completed
and counting
0min
Average response
on emergency calls
0.0/5
Customer rating
across 1,280 reviews
0%
First-visit fixes
no return trips
How it works

Four steps. Zero guesswork.

From the moment you reach out to the moment it's signed off, you always know exactly what's happening and what it costs.

01

Tell us what's wrong

Call or request a quote online. Describe the problem in your words — we'll translate it.

02

Get a clear quote

A fixed, upfront price before any work starts. No diagnostic-fee games, no moving targets.

03

We fix it right

A licensed technician resolves it on-site, usually the same day, and tests it with you.

04

Backed in writing

Every job is documented and covered by our five-year workmanship guarantee.

In their words

Trusted by thousands.
Recommended by name.

4.9/5 from 1,280
A pipe let go behind the kitchen wall at midnight. They were here in forty minutes, had it stopped in ten, and the wall looks like nothing ever happened. I've never had a tradesperson make a bad night feel handled.
MHMarcus HallowayHomeowner · Emergency Plumbing
They maintain three of our sites and we have simply stopped worrying about plumbing. When something does go wrong, we jump the queue and we're trading again before the morning rush. Worth every cent of the contract.
PAPriya AnandCafé owner · Commercial Plumbing
I'd been quoted a full repipe by two other companies. Cascade found one corroded joint with a camera, fixed it in an afternoon, and saved me thousands. Honesty like that is why I'll never call anyone else.
DRDaniel ReyesHomeowner · Leak Detection
Across a portfolio of forty units, response time is everything. The live tracking and the single point of contact have genuinely changed how I run maintenance. Tenants notice, and that matters to me.
SLSophie LindgrenProperty manager · Pipe Repair
Cold showers for a week, two no-shows from other firms, then Cascade arrived on time and fitted a tankless unit the same day. Endless hot water and the bill came in under the quote. Faultless.
TWTom WhitfieldHomeowner · Water Heater Services
What sold me was the camera footage of the cleared drain. I could actually see the pipe was clean. No vague 'all done' — proof. I've recommended them to half my street since.
AOAmara OkaforHomeowner · Drain Cleaning
The proof

See the standard, before and after.

A 30-year-old failing riser replaced with clean, supported copper in a single day.

  • Clean, supported, code-compliant routing
  • Pressure-tested and signed off with you
  • Documented and guaranteed for five years
View the full gallery
Clean copper repipe after Cascade
After
Corroded pipework before repair
Before

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The people

The crew behind the calm.

Background-checked, uniformed and genuinely good at the job. The person at your door is someone we'd send to our own home.

JA

Jordan Avery

Master Plumber · Founder

Started Cascade on one principle: turn up when you say you will.

17 yrs on the tools

RC

Riley Chen

Operations Lead

Runs dispatch like air traffic control — that's why the van is already moving.

11 yrs on the tools

SO

Sam Okonkwo

Lead Technician

The one we send when the last three plumbers couldn't find it.

13 yrs on the tools

DP

Devin Park

Commercial Manager

Keeps businesses open. Treats your downtime like his own.

9 yrs on the tools

No fine print

Six promises we put in writing.

Trust shouldn't be a feeling. It should be a guarantee. Here's exactly what you can hold us to on every single job.

5-Year guarantee

Workmanship backed for half a decade, in writing, on every job.

Licensed & bonded

Fully certified technicians, verified and compliant to code.

Fully insured

Comprehensive cover, so your property is protected the moment we arrive.

Upfront pricing

Flat-rate quotes locked in before work begins. No surprises, ever.

Satisfaction promise

Not happy? We come back and make it right at no extra cost.

Vetted technicians

Background-checked, uniformed and trained. The right person at your door.

Plumbing emergency?

Don't wait for the damage to spread.

A licensed plumber is on standby right now. Call and we'll be on the way in minutes — burst pipes, floods and total failures stopped fast, any hour, any day.

Good questions

The things people ask before they call.

Straight answers, no hedging. If yours isn't here, ask us directly.

All questions

Our promise is on-site inside 60 minutes for emergencies, and most calls beat it. The moment you book, a fully-stocked van is dispatched and you get live arrival tracking — so you're never left wondering.

Always. We quote a fixed, flat-rate price before any work begins and confirm it with you. There are no diagnostic-fee games and no figure that grows once the job is underway. The number we say is the number you pay.

Yes — we operate 24 hours a day, every day of the year, including public holidays. Emergencies don't keep business hours, so neither do we. The same licensed standard applies at 3 a.m. as at 3 p.m.

Every job is backed by our five-year workmanship guarantee in writing. If anything we touched fails because of our work within that window, we return and put it right at no cost to you.

Every technician is fully licensed, bonded and insured, and background-checked before they ever reach your door. We carry comprehensive cover, so your property is protected from the moment we arrive.

Let's get it sorted

The last plumber you'll need to find.

Get a fast, fixed-price quote with no obligation. Most quotes are back the same day — and there's never a charge to ask.

Open 24 / 7 · Every day of the year

Call nowFree quote